Used on 1500+ websites worldwide.

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Serviceform
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More money
from every visitor
you already paid for.

— AI-powered customer platform

The all-in-one platform for
customer support, marketing, and sales.

Chat, email, helpdesk, campaigns and bookings — unified for 1,500+ ecommerce brands. AI-powered. GDPR-compliant. Built for scale.

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Trusted by Stockmann, Renault, Peugeot and 1,500+ ecommerce brands.

— Customer-led commerce

Treat every visitor
like a regular.

Chat, mail, helpdesk, bookings, loyalty — one platform that remembers them across every channel.

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Guide every shopper

★ 4.2× more likely to buy

Lift every basket

★ +16% AOV

One voice every channel

★ 83.4% answers automated

Keep them coming back

★ 1.24% visitor → subscriber

★ Average uplift across 1500+ websites using Serviceform. Zero risk. 30-day refund.

Built for

Every ecommerce store has the same problem. Most visitors leave without buying. Serviceform exists to change that. Below is every piece of how.

Used by 1500+ stores 4.7/5

— Pre-sales

Guide every shopper.

Your shoppers don't think in filters. They think in sentences like "I'm running my first 5k, what shoes should I get?" Now your store finally gets it.

  • Trained on your store, not the internet. Front and centre, on every page.
  • Ask anything on the product page. Fit, sizing, materials, alternatives.
  • We learn your full catalogue in minutes. Shopify, WooCommerce, Magento.
  • Rules you control: push slow stock, rotate seasonals, hide what's gone.
4.2×
More likely to buy Shoppers who chat with the agent convert at over four times the rate of those who don't.
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— Sales

Lift every basket.

Every cart is missing something. The trick isn't what to upsell. It's when.

  • Knows your shopper. Knows your catalogue. Picks the right add-on, every time.
  • Fires at the moments that count. Add-to-cart, cart view, exit intent, search.
  • Catches the near-abandoners with the "add one for free shipping" nudge. Automatic.
  • Bundles that build themselves. Cross-sells that don't feel pushy.
+16%
Average order value On every order, across 1500+ stores running Serviceform.
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— After-sales support

One voice, every channel.

Connect WhatsApp, Instagram, email, SMS and live chat into one inbox. The platform answers what it knows, your team handles the rest, and every customer feels heard wherever they reached out.

  • Unified inbox across every channel.
  • Knowledge base trained on your policies, shipping, returns and FAQs.
  • Live order tracking on site and WhatsApp. Customers ask "where's my order?" and get a real-time status.
  • Automated answers when the platform is confident. Human handover when it isn't.
83.4%
Answered automatically Of inbound questions resolved without a human stepping in.
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— Lifecycle

Bring them back.

Capture every visitor as a future customer. Smart popups, email and SMS campaigns, and a loyalty program that turns a one-time purchase into a relationship.

  • Smart popups and exit-intent capture for newsletter signups.
  • Email & SMS campaign builder with behaviour-based flows.
  • Loyalty program with points, tiers and rewards.
1.24%
Visitor → subscriber Of every visitor turned into a future customer.
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— Proof

Loved by 1500+ websites.
The brands you already buy from.

Real revenue lifts, every quarter, on every continent.

In partnership with
  • NVIDIA Inception Program
  • Google Cloud Partner
  • Meta Business Partner
Reviewed on
  • G2 Fastest Growing
  • Capterra Shortlist
  • GetApp Category Leaders
  • Software Advice Front Runners
  • Crozdesk Happiest Users

— Behind Serviceform

Built in Europe. With humans.

Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.

— The VIP Brief

The benchmarks. The wins. The hard lessons.

Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.

Free forever. One-click unsubscribe. 13,400+ founders, CMOs and ops leads read it.

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